Lifetime Guarantee

Your Kenai Cooler is guaranteed to be free from manufacturers defects in material or workmanship under normal use and service for a lifetime. This guarantee does not extend beyond the description stated here. If the guarantee applies, Kenai Coolers shall either repair the product or component or provide you with a replacement product or component if it proves defective under the terms of this warranty within the lifetime of the original purchaser. The guarantee is not transferable. The owner must present original proof of purchase to obtain guarantee service. This warranty is not valid if the product or components have been:

  1. used commercially
  2. damaged through abuse, misuse or neglect
  3. damaged in an accident
  4. unreasonably used or used for any purpose for which it was not intended
  5. repaired or altered in any way from its original configuration
  6. damaged due to any act of nature

Normal wear and tear, including dents, slight warping, delamination, scratches, discoloration, fading, non-sticking graphics or wear to skid pads are not covered under this guarantee. Loss of parts or components removed from the product is not covered. Kenai Coolers is not responsible for incidental or consequential damage resulting from any malfunction. Kenai Coolers reserves the right to change products and designs without incurring any obligations to incorporate such changes into already completed products, or those in the possession of consumers. Coolers repaired or replaced under this warranty may or may not incorporate these changes. Please carefully review the care instructions manual for the proper use and care of your Kenai Cooler product.

Damaged products must be returned directly to Kenai Coolers in its original box or adequate packaging, freight pre-paid at customer’s expense. Please include a copy of the original sales receipt and the return authorization number with the product. To register your Kenai Cooler warranty, or obtain a Return Authorization number, call: 1-563-221-9199 or fill out the Warranty Registration Form below.

Ship Cooler To:

Attention: Service Department
Kenai Coolers
1712 Moellers Drive
Decorah, IA 52101